At New Pune Carpets(Mandapam), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with Indian laws.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, payment details, etc.
   
• Technical Data: IP address, browser type, device information, cookies, and usage data.
   
• Sensitive Personal Data (if applicable): Passwords, financial information, biometric data, etc., as defined under Indian law.
   

2. Use of Information

We use your information to:

• Provide, operate, and maintain our services
   
• Improve user experience
   
• Communicate with you regarding your account or updates
   
• Comply with legal obligations
   

3. Disclosure of Information

We do not sell or rent your personal data. We may share your data with:

• Service providers under confidentiality agreements
   
• Legal authorities when required by law
   
• Business partners, only with your consent
   

4. Data Security

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your data from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to:

• Access your personal data
   
• Correct or update inaccurate information
   
• Withdraw consent (subject to legal or contractual obligations)
   
• Request data deletion, where applicable
   

6. Cookies

We use cookies to enhance your experience. You can modify your browser settings to control cookie use.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

8. Grievance Officer

As per IT Act Rules, our designated Grievance Officer is:

 Name: Tushar Rahane
Email: contactus@mandapam.co

 Phone: 7038114040

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised 28 July 2025 date.